Accessibility Statement
Phoenix Clear Insight Consulting LLC is committed to ensuring that our website and services are accessible to all individuals, including those with disabilities. We believe that everyone deserves equal access to coaching, information, and the opportunity to transform their life -regardless of ability.
This statement covers our website at www.phoenixclearinsight.com and all digital content and services offered by Phoenix Clear Insight Consulting LLC.
What web accessibility is
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including those affecting vision, hearing, cognition, and motor function.
2. Accessibility Features on This Website
We have implemented or are working toward the following accessibility features:
• Semantic HTML structure to support screen readers and assistive technologies
• Alt text descriptions for all meaningful images throughout the site
• Color contrast ratios that meet WCAG 2.1 AA standards (minimum 4.5:1 for normal text)
• Keyboard navigation support for all interactive elements including menus, forms, andbuttons
• Descriptive link text that communicates the destination or function of each link
• Resizable text that remains readable when scaled up to 200% without loss of content
• Forms with labeled fields and error messages that are compatible with screen readers
• No content that flashes more than three times per second (to reduce risk of seizures)
• Consistent navigation structure across all pages
3. Coaching Session Accommodations
We are committed to providing accessible coaching experiences. If you require any accommodation to participate fully in our services, we are happy to work with you. Available accommodations include:
• Closed captioning or real-time captioning (CART) for Zoom-based coaching sessions and webinars — please request at least 72 hours in advance
• Session materials provided in accessible formats (large print, plain text, high-contrast PDF)
• Extended session time or modified pacing to accommodate communication or processing needs
• Written summaries or transcripts of session content upon request
• Alternative formats for assessments and worksheets
To request an accommodation, contact us at veta.hurst@phoenixclearinsight.com or (301) 456-0971 at least 72 hours before your scheduled session or event.
4. Known Limitations
While we strive for full accessibility, we acknowledge that the following limitations may currently exist on our website:
• Some third-party embedded content (including Stan Store product pages and Acuity booking widgets) is provided by external vendors and may not fully meet WCAG 2.1 AA standards. We are working with these vendors to improve accessibility.
• Older PDF documents or downloadable content may not be fully accessible. We are reviewing and updating these on an ongoing basis.
• Some video content may not yet have closed captions. We are adding captions as content is updated.
We are actively working to identify and resolve accessibility barriers across our entire digital presence.
5. Third-Party Services
Our website uses several third-party platforms to deliver services, including:
• Stan Store (registration and product delivery)
• Acuity Scheduling (appointment booking)
• Kit / ConvertKit (email marketing)
• Zoom (coaching sessions and webinars)
Each of these services maintains its own accessibility standards and policies. We encourage you to review their accessibility statements if you have specific concerns.
6. Feedback and Contact
Your feedback is essential in helping us improve our accessibility. If you encounter any barriers on our website or in our services, or if you need assistance with any content, please contact us:
Phoenix Clear Insight Consulting LLC
Email: veta.hurst@phoenixclearinsight.com
Phone: (301) 456-0971
Website: www.phoenixclearinsight.com
We will respond to accessibility feedback within five (5) business days. If you are not satisfied with our response, you may file a complaint with the U.S. Department of Justice, Civil Rights Division, or contact a relevant state or federal agency.
7. Ongoing Commitment
Accessibility is not a one-time project — it is an ongoing practice. We review our website and
services regularly, train our team on accessibility standards, and update our practices as
guidelines and technology evolve. We are committed to continuous improvement and welcome
all feedback that helps us serve every person who chooses to work with Phoenix Clear Insight.
8. Statement Update
This Accessibility Statement was last updated in June 2026. We will review and update it at least annually or when significant changes are made to our website or services.